There is a joke that Mexicans tell about themselves: An American businessman is on holiday in Mexico and, as he is walking along the beach, he passes a Mexican fisherman with his catch of crabs in an open bucket. “You should put a lid on that,” says the American, “or the crabs will climb out.”Continue reading “Raining on someone else’s parade”
Tag Archives: empathy
Empathy and the estate agent
There was a documentary series some time ago about a firm of estate agents in North London. The early episodes focused much of their attention on one relatively new recruit. He was an earnest young man, who made a point of emphasising that he wanted to do his very best to match buyers to theirContinue reading “Empathy and the estate agent”
Control
When Tony got home from work, Julie was agitated and upset. Earlier that day she had taken their young daughter to a dentist appointment, which was a ten-minute walk away from the house. But she had arrived late. She told Tony that she had been late by a minute or so. The truth was sheContinue reading “Control”
