Raining on someone else’s parade

There is a joke that Mexicans tell about themselves: An American businessman is on holiday in Mexico and, as he is walking along the beach, he passes a Mexican fisherman with his catch of crabs in an open bucket. “You should put a lid on that,” says the American, “or the crabs will climb out.”Continue reading “Raining on someone else’s parade”

Empathy and the estate agent

There was a documentary series some time ago about a firm of estate agents in North London. The early episodes focused much of their attention on one relatively new recruit. He was an earnest young man, who made a point of emphasising that he wanted to do his very best to match buyers to theirContinue reading “Empathy and the estate agent”