I had not worked with Mark before, so did not know what to expect. It did not go well.
He had not done his homework for the first call we had with the finance team, so was asking them for data that they had already shared with us and was asking questions which simply weren’t relevant. To the point that they were getting quite irritated with him. After the call, he was bemused at their obvious irritation. ‘They must have been having a bad day,’ he concluded. Nothing to do with him and his stupid questions. This happened throughout the project, with him winding people up without ever connecting this back to his own behaviour. He never once stopped to question himself, so continued to make the same mistake. Time and time again.
Not surprisingly, I was finding this increasingly difficult, so I tried to tell him. ‘Oooh, who got out of bed on the wrong side this morning!’ he replied.
There is lots of talk of people being overly sensitive, and we are told that resilience is the answer; but there is very little talk of the equal and opposite problem of people being too resilient.
Note: photo from Charles Deluvio on Unsplash